Privacy Policy
Open Outlet Limited complies with the UK GDPR and the Data Protection Act 2018. We process personal data lawfully, fairly, and transparently.
Data We Collect
Name, contact details, billing and shipping address, order history, and payment information necessary to complete your purchase.
Legal Basis for Processing
- Fulfilling a contract (processing and delivering your order)
- Legitimate interest (fraud prevention, website security, and service improvement)
- Legal obligation (tax and accounting compliance)
- Consent (marketing communications, where explicitly opted in)
Data Retention
We retain order and transaction records for six years to meet UK tax and accounting obligations. Other data may be deleted sooner when no longer required.
Data Sharing
We share limited personal data with trusted third-party providers — payment processors, courier services, and IT infrastructure providers — solely to fulfil orders and maintain operations. All partners comply with UK data-protection standards.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, email support@openoutlet.co.uk.
If you have concerns about how your data is handled, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
We use essential cookies for core site functionality. With your consent, we may also use analytics and marketing cookies. You can manage your preferences via our cookie banner.
Data Controller: Open Outlet Limited, 3 Milner Road, Wisbech, Cambridgeshire PE13 2LR, United Kingdom
Last updated: October 2025