About Open Outlet Limited
Open Outlet Limited is a UK-registered retail company providing online shopping services exclusively within the United Kingdom. We specialise in hand tools, power tool accessories, and practical equipment for home and workshop use.
Every product we offer is sourced from authorised UK suppliers and distributors. All items are supplied with correct UK specifications and are covered by standard manufacturer warranties. We are committed to transparency, fair service, and responsive customer support. Our goal is to provide quality tools at competitive everyday prices.
Our commitment to you:
- 14-day returns in line with UK consumer law
- Secure online payments processed via Stripe
- Real-time order updates and tracking where available
- UK-based customer support for all enquiries
- Genuine products only — no grey imports, no refurbished units sold as new
- Standard UK delivery: 2–5 working days after dispatch
- Free standard delivery on orders £49 and over
We use leading UK couriers including Royal Mail, DPD and Evri, and process payments securely via Stripe.
Registered Office: 3 Milner Road, Wisbech, Cambridgeshire PE13 2LR, United Kingdom
Company Registration Number: 16821117
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT
Company Registration Number: 16821117
Email:
support@openoutlet.co.uk
office@openoutlet.co.uk
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT